FAQ
💊 Products and composition
Is it suitable for pregnant or breastfeeding women?
Not recommended for pregnant or breastfeeding women. Ask your healthcare professional for advice.
Are your products made in France?
Yes, all our products are formulated and manufactured in France, with care and precision.
What is the difference between Sweet Block and Sweet Control?
Sweet Block acts instantly on sweet taste (oral spray), while Sweet Control is a capsule treatment that acts in depth on glycemic regulation and sweet cravings.
📦 Order and delivery
What are the delivery times?
What are the delivery times?
Can I change or cancel my order?
Yes, as long as it hasn't been shipped yet. Contact us quickly at SAV@solab-sante.com
How do I track my order?
A tracking link is sent by email as soon as your order is shipped.
Can I return a product?
Yes, you have 14 days after receipt to return an unopened product to us, in its original packaging.
💳 Payment
What payment methods do you accept?
We accept payments by credit card (Visa, Mastercard, American Express), as well as via Apple Pay, Google Pay and Shop Pay.
Is payment secure?
Yes, all transactions are encrypted and secured through the Shopify Payments system, which complies with PCI-DSS security standards.
Can I pay in installments?
It's not available yet, but we're working on it! Join us on social media to be the first to hear about So.lab news!
I have a promo code, where can I use it?
You can enter your code in the “Discount Code” field during checkout, before confirming your order.
My payment was declined, what should I do?
Check your banking information, or try another payment method. If the problem persists, contact us at SAV@solab-sante.com (or via our form by clicking here ).
Our collections
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Our food supplements
Natural and targeted formulas, designed to help you regain balance and serenity...
