Contact

A question, advice or feedback to share?

The so.lab team is here to help.

Here are our most frequently asked answers

A hesitation

Livre ouvert sur fond neutre, symbolisant la section FAQ générale avec toutes les questions posées par nos clients sur nos différents produits (spray Sweet Block et cure Sweet Control). Pour toutes autres questions, n'hésitez pas à nous contacter si besoin

How can I contact you outside of the form?

You can write to us at SAV@solab-sante.com. We will respond within 24 to 48 hours (business days).

What should I do if I have a problem with my order?

Contact us via this form or by email, specifying your order number . We will do our best to help you quickly.

Is it possible to modify or cancel an order?

If your order has not yet been shipped, please contact us as soon as possible. After this time, it will no longer be possible to modify it.

What are your response times?

Our team will respond to you from Monday to Friday, generally within 48 hours maximum.